Shared Services Support Officer

One of our NSW State Government clients is looking for Shared Services Support Officer in Sydney.

We are looking for the following Skills/Experience:

• Demonstrated knowledge and/or experience in a customer-centric service organisation such as a contact centre, service centre, shared service, corporate or managed service environment.
• Demonstrated ability to adapt and to learn and implement new processes and procedures.
• Demonstrated ability to take ownership of customer experience and to build rapport, understand customer requirements and to provide best possible service approach from first contact.
• Experience using multiple systems and ability to learn new technology with ease.
• Understand and use available technologies to maximise efficiencies and effectiveness.

The next step is easy: If you are interested to discuss this position, you may send an email at jobs@italliance.com.au or give us a call at 02 8806 0090 for more information.

Note – We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.