Service Delivery Manager

One of our Federal Government clients is looking for Service Delivery Manager in Canberra.

We are looking for the following Skills/Experience:

• Conducting thorough analysis of current service operations to identify strengths, weaknesses, and areas for improvement.
• Evaluating future service needs and business requirements to ensure services remain relevant and effective.
• Monitoring service performance and address potential issues.
• Building and maintaining strong relationships with customers to understand their needs and expectations.
• Managing customer complaints and generate effective solutions.

The next step is easy: If you are interested to discuss this position, you may send an email at jobs@italliance.com.au or give us a call at 02 8806 0090 for more information.

Note – We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.