Service Delivery Manager

One of our Federal Government clients is looking for Service Delivery Manager in Canberra, Brisbane and Melbourne.

We are looking for the following Skills/Experience:

• At least 5 years’ experience in service delivery management including change management, incident management, and stakeholder relationship management.
• Manages the execution of business process improvements.
• Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation.
• Monitors service delivery channels and collects performance data.
• Assists with the specification, development, research and evaluation of service standards.

The next step is easy: If you are interested to discuss this position, you may send an email at jobs@italliance.com.au or give us a call at 02 8806 0090 for more information.

Note – We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.