Lead Senior Desktop Support Officer

One of our Federal Government clients is looking for Lead Senior Desktop Support Officer in Sydney.

We are looking for the following Skills/Experience:

• Provide Level 2 ICT support to department staff for desktop hardware, software, video-conferencing systems, peripheral devices across multiple NMI sites, and face to face onsite support.
• Provide support to the Desktop Support Team with tasks requiring provisioning and management of ICT equipment for staff and maintaining accurate record-keeping of the ICT asset register.
• Collaborate with Level 3 ICT teams (e.g.Networks, Servers and Infrastructure), including working with external vendors to coordinate hardware repairs, warranty services and system upgrades.

The next step is easy: If you are interested to discuss this position, you may send an email at jobs@italliance.com.au or give us a call at 02 8806 0090 for more information.

Note – We are equal employment opportunity provider and encourage applications from people with disability. Please let us know if you need special assistance for this job application.